About Qualifio

Qualifio is the leading interactive marketing and data collection platform that enables publishers, brands and agencies to engage, grow and qualify their digital audiences (web, mobile, social networks).

Qualifio is one of the fastest-growing Belgian software start-ups, ranked #10 in Deloitte Technology Fast50. More than 350 publishers and brands are users of Qualifio, including TF1, RTL, RTBF, De Persgroep, Mediahuis, VRT, Medialaan, France Télévisions, Nestlé, L’Oréal, Kinépolis, Orange, Media Markt, etc.

Our team in our offices of Louvain-la-Neuve, Amsterdam, Paris & Madrid are driving the future growth of our company.

The Paris office is located in the 17th arrondissement (Rue de Saussure) and has a staff of 6 people. France is Qualifio #1 market in terms of revenue and Qualifio works with prestigious brands like Transdev, Carrefour, Marionnaud, la Fédération Française de Football, TF1, Lagardère, France Télévisions, Le Parisien, RTL, Nextradio, Mondadori, M6, PSG, etc.

About the position

The Qualifio platform is used on a daily basis by more than 100 top media brands in France, representing more than 2000 users. The Customer Success Manager will ensure that current Qualifio’s media users are successful and happy with the Qualifio platform and services and getting an optimal ROI from it.

Key Responsabilities

Achieve annual renewal and upselling revenue targets

Facilitate successful onboarding of new customers

Establish trusted expert relationships with French & Swiss media users such that all activities are closely aligned with their business strategy, allowing the full potential of their Qualifio solution to be realized.

Develop communication and leadership on product updates that impact your customers global activities and objectives.

Assess customer requirements, resolving problems, anticipating future needs, and generally serving as the customers voice within Qualifio.

Work closely with the Key Account Manager Media in Paris and the Professional Services Manager (Belgium)

Bring up suggestions on product improvements to the product team

Travelling 10-20% of your time to Belgium, Switzerland and major French cities.

What we offer

The possibility to work at the heart of data & digital strategies of the most prestigious French media, at the crossroads of editorial, marketing and advertising teams.

A unique chance to create a new function in a high development potential company.

A highly qualitative software product, giving the opportunity to demonstrate your full talents.

An open, flexible and challenging environment, with great actual and future horizons, where startup/entrepreneur spirit is still reigning

An attractive salary package

Who you are

You have a passion for the media sector and for new technology platforms

You have 2 years experience in a media, digital or data marketing environment

You have strong academic background in business, marketing or communication

Fluent in both French and English and excellent communicator

Result- and data-oriented.

Organized and multi-tasker, ability to learn on the fly & grasp technical concepts.

Proactive, team player and eager to grow. You don’t hesitate to bring ideas and to implement them.

Passion for what you do.

Contact

Please send your resume and drop a few lines by email explaining why you think you are our upcoming digital marketing assistant to jobs@qualifio.com.